Find answers to frequently asked questions about Lumetta products, customization, materials, lead times, ordering, shipping, and working with our team on commercial lighting projects.

Products & Materials

Lumetta lighting is designed with both performance and flexibility in mind. From proprietary materials to adaptable fixture designs, our products support a wide range of commercial applications while allowing for creative expression.

Lumetta offers a range of decorative lighting solutions, including pendants, surface mounts, sconces, and custom installations. Our fixtures are designed for commercial environments such as healthcare, hospitality, education, and corporate spaces.

A lighting diffuser is used to soften and evenly distribute light, typically referring to a bottom lens, often acrylic, positioned below the light source.

At Lumetta, our Lumenate® material serves a similar purpose while also functioning as the fixture’s shade. It surrounds the light source, diffusing illumination while adding color, pattern, and texture as part of the overall design.

Lumenate® is Lumetta’s proprietary shade and diffuser material, designed to deliver both visual impact and performance. Made from durable, washable, and antimicrobial materials, Lumenate® softens and diffuses light while showcasing a wide range of colors, patterns, and textures. Its versatility makes it ideal for commercial environments where design, durability, and cleanability are essential.

View our Lumenate® Specs for more information.

TransLumenate® is a more transparent version of Lumetta’s Lumenate® material, offering the same durability and cleanability while allowing more light to pass through. It is most often used in our Shadow Collection, where the visibility of the light source is an intentional design element. While it can be applied to other fixtures, the light source may remain visible depending on the design.

Yes. Both materials are designed to withstand the demands of commercial settings. They are durable, cleanable, and suitable for high-traffic environments such as healthcare, hospitality, and public spaces.

Yes. Lumenate® and TransLumenate® are washable materials that can be cleaned as needed, making them well-suited for environments where maintenance and hygiene are important.

Yes. Many Lumetta fixtures can be modified in size, finish, and configuration to better align with your project needs. In addition to standard offerings, we provide flexible options that allow designers to adapt our fixtures without starting from scratch.

Yes. Lumetta fixtures are designed with durability and cleanability in mind, making them well-suited for healthcare, hospitality, education, and other high-use commercial environments.

View our gallery for project inspiration.

Project Support & Customization

From simple modifications to fully custom designs, Lumetta works closely with designers and specifiers to support projects from concept through completion.

Yes. Lumetta provides direct access to our team for project support, including the ability to connect with our in-house engineer, Ryan Heelan. As a smaller, hands-on manufacturer, we work closely with designers and specifiers to answer questions, refine designs, and support both modified and custom lighting solutions. For project inquiries, you can reach us at projects@lumetta.com.

Yes. Lumetta specializes in both modified and fully custom lighting solutions. Whether adapting an existing design or creating something entirely new, our team works closely with you throughout the process, from concept to production, to ensure the final fixture meets your vision and project requirements.

We work closely with our partners, as well as the designers and specifiers, throughout the project lifecycle, offering guidance on product selection, modifications, and technical considerations. Our team is available to answer questions, provide recommendations, and help ensure each fixture aligns with the overall design intent.

Yes. Lumetta can work with a range of finishes and materials to align with project-specific color palettes and brand standards. Custom colors and print options are available to help achieve a cohesive design.

View Custom Lumenate® Guidelines

Lumetta works with a network of sales representatives across the U.S. and Canada to support regional projects. Contact us and we’ll connect you with the appropriate representative for your area.

LINK HERE

Modified lighting involves adjusting an existing fixture, such as changing the finish or configuration, to better suit a project. Custom lighting, on the other hand, is designed from the ground up, including custom sizes, to meet specific design or performance requirements.

At Lumetta, we offer both approaches, allowing designers to choose the level of flexibility that best fits their project, timeline, and budget.

Yes. Lighting fixtures can be customized to meet the specific needs of a project, whether through modifications to existing designs or fully custom solutions. At Lumetta, we work closely with designers and specifiers to adapt fixtures or create new ones that align with the overall design intent.

Ordering & Lead Times

Ready to move forward with a Lumetta fixture? Here’s what to expect when ordering, including how to connect with a representative and typical production timelines.

Lumetta products are specified and ordered through our network of sales representatives. Use the “Locate Your Sales Representative” tool on our contact page to find the agency serving your area in the U.S. or Canada

Lead times vary depending on the product and level of customization. Standard fixtures typically ship within 12 weeks, while modified or custom projects may require additional time (typically 14 weeks). For the most accurate timeline, contact your sales representative or reach out to our team.

Quick Ship Lead time is fifteen (15) business days. All Lead times start from the receipt of confirmation and payment.

Accommodation of expedited requests is determined at the time of the request and will depend on the current production schedule.

No. Lumetta does not offer freight allowance. Shipping charges are added to each order and are billed separately.

You can request a quote by contacting your local sales representative or reaching out to our team at quotes@lumetta.com or orders@lumetta.com We’ll work with you to gather project details and provide pricing based on your specifications.

Lumetta accepts payments by wire transfer and manual check. We also accept credit card payments processed through PayPal. Please note that you do not need a PayPal account for this method of payment.

Follow these 5 easy steps for credit card processing via PayPal:

  • Step 1: Click on this link: https://lumetta.com/contact/
  • Step 2: Once on the page, navigate to the “Make a Payment” box. Type in the order number on the field, then click on the PayPal logo beside it.
  • Step 3: On the next screen, enter payment amount in the “Price Per Item” field and click continue.
  • Step 4: Select the option “Pay with Debit or Credit Card”
  • Step 5: Enter the payer and credit card information, then click “Pay Now”

If you need further assistance, contact payments@lumetta.com

Yes. You can request samples of our materials or finishes by contacting quotes@lumetta.com.

Manufacturing timelines for custom lighting vary depending on the complexity of the design, materials, and production requirements. In general, custom fixtures require more time than standard or modified products. For the most accurate timeline, it’s best to connect with your sales representative or reach out to our team early in the project planning process.

Technical & Installation

Looking for technical details? Here are answers to common questions about specifications, materials, certifications, and installation.

Lumetta fixtures are available in a range of color temperatures from 2200K to 5000K, depending on the fixture and application. Contact our team for detailed specifications.

The best color temperature depends on the environment and desired atmosphere. Warmer temperatures (2700K–3000K) create a more relaxed, inviting feel, while cooler temperatures (3500K–4000K) are often used in workspaces, healthcare, and other settings where clarity and visibility are important. Lumetta offers a range of options to support different applications and design goals.

All Lumetta light fixtures are UL listed. Lumetta works with Underwriters Laboratories on a continuing basis to adapt design and manufacture fixtures in conformity with national electric installation codes and U. L. standards.

Lumetta is located in Warwick, Rhode Island, USA. All of our products are American made.

Lumenate® and TransLumenate® have been tested against ASTM E2180 standards and have performed at the highest antimicrobial level.

Yes. Lumetta can provide cut sheets, submittals, and technical documentation as needed to support your project.

Yes. Installation instructions are included with Lumetta fixtures. If additional support is needed, our team is available to assist.

Mounting options vary by fixture and include ceiling, wall, and suspension configurations. Contact our team for details specific to your selected product.